Frequently Asked Questions

Pet waste cleanup is easy:

• Solid waste: Pick up as you would on natural grass
• Liquid waste: Drains through naturally, rinse occasionally
• Odour control: Weekly rinse with hose, or use enzyme cleaner monthly

Our Pet Yard package includes zeolite infill that naturally neutralizes ammonia odours from urine.

Yes! Our turf products are:

• Lead-free and non-toxic
• Free of harmful chemicals
• Softer and more cushioned than natural grass for falls
• Free of allergens, pests, and pesticides

Many parents choose artificial turf specifically because it's cleaner and safer for play areas.

Artificial turf is much more durable than natural grass. The combination of turf, infill, and compacted base makes it very difficult for dogs to dig through.

Most dogs lose interest in digging on artificial turf because there's nothing interesting underneath - no bugs, no cool dirt, no smells to investigate!

Not anymore! Today's premium artificial turf is virtually indistinguishable from natural grass. We use turf with multiple blade shapes, colours, and textures that mimic real grass perfectly.

Most visitors won't realize it's artificial unless you tell them. Our design visualization preview lets you see exactly how realistic it will look in your yard before installation.

Artificial turf can get warm on hot summer days, similar to a deck or driveway. However, it's typically 10-15 degrees cooler than concrete surfaces.

A quick spray with the hose cools it down instantly. Many of our customers find that the turf cools quickly once the sun moves or in the evening, and their pets and kids still enjoy playing on it throughout the summer.

Artificial turf offers several environmental benefits:

• Eliminates the need for watering (saves thousands of litres annually)
• No gas-powered mowing or lawn equipment
• No pesticides, herbicides, or fertilizers needed
• Lasts 15-25 years before replacement

While synthetic materials are used, the water savings alone make it an eco-friendly choice for many homeowners.

Our packages range from $12-28 per square foot, fully installed:

• Easy Lawn: $12-14/sq ft - Standard lawn replacement
• Pet Yard: $14-17/sq ft - Antimicrobial with enhanced drainage
• Golfer's Green: $22-28/sq ft - Professional putting surfaces
• Premium Integration: Custom pricing for full backyard makeovers

A typical 500 sq ft backyard would cost between $6,000-$8,500 for our most popular Pet Yard package.

Our all-inclusive pricing covers everything:

• Free design visualization
• Removal and disposal of existing lawn
• Ground preparation and leveling
• Base material and compaction
• Premium turf materials
• Professional installation
• Infill and finishing
• Site cleanup
• 15-year warranty

No hidden fees or surprise charges. The quote you receive is the price you pay.

For most homeowners, artificial turf pays for itself over time through:

• Eliminated lawn maintenance costs ($2,000-4,000/year)
• Water savings (thousands of litres annually)
• No fertilizer, pesticide, or equipment costs
• Time saved (200+ hours per year)
• Increased property value

Most customers see a full return on investment within 3-5 years, while enjoying a beautiful yard from day one.

Most residential installations are completed in 2-5 days:

• Small areas (under 400 sq ft): 1-2 days
• Average backyards (400-800 sq ft): 2-3 days
• Large projects (800+ sq ft): 3-5 days

Projects with significant grading, complex shapes, or hardscape integration may take longer. We'll provide an accurate timeline during your consultation.

We remove all existing grass, weeds, and organic material as part of the installation. The debris is hauled away and disposed of properly - you don't need to do anything.

We then excavate 3-4 inches and build a proper base of crushed rock and sand to ensure proper drainage and a stable surface.

Yes! Artificial turf can be installed over concrete, pavers, or rooftop decks with proper preparation. We use a foam underlayment to provide cushioning and drainage.

This is a popular option for patios, balconies, and rooftop spaces where traditional landscaping isn't possible.

Not necessarily. Once we have access to the work area and have discussed the project details, our crew can complete the installation independently.

We recommend being present for:

• The initial setup and walkthrough
• Any mid-project decisions
• The final inspection and walkthrough

Artificial turf requires minimal maintenance compared to natural grass:

• Monthly: Brush to keep blades upright (5 minutes)
• As needed: Remove leaves and debris with a leaf blower
• Occasionally: Rinse with water to remove dust
• Annually: Inspect edges and seams

That's it! No mowing, watering, fertilizing, or pesticides needed.

Most spills can be cleaned with water and a mild soap solution:

• Food/drinks: Rinse with water, use mild soap if needed
• Grease/oil: Mild degreaser and water
• Chewing gum: Freeze with ice, then scrape off
• Paint: Mineral spirits or paint remover (test first)

For stubborn stains, we're always happy to provide guidance.

Yes! Our turf systems are engineered for excellent drainage. The backing has perforations that allow water to pass through, and we install a proper base layer that channels water away.

Most turf systems drain at a rate of 30+ inches per hour - far faster than any natural lawn. Your turf will dry quickly after rain.

Absolutely NOT. We never use recycled tire rubber (crumb rubber) in residential installations.

We only use safe, natural infills:

• Silica Sand: Clean, rounded sand for weight and blade support.
• ZeoFill (Zeolite): A natural volcanic mineral that neutralizes odours (perfect for pets).
• Envirofill: Acrylic-coated sand with Microban antimicrobial protection.

Yes. We exclusively source turf from manufacturers that certify their products as PFAS-free.

We understand the concern around "forever chemicals" and ensure our supply chain meets the highest safety standards for residential use in Canada.

While synthetic turf can warm up in direct sunlight, our high-quality turf features "CoolBlade" technology that reflects UV rays.

Safety Tip: On extremely hot days (30°C+), simply spray the turf with a hose for 10 seconds. Evaporative cooling instantly drops the surface temperature by 10-15 degrees for hours.